WE’RE HERE TO HELP YOU
Need help with an order or choosing the right products?
Whether you’re looking for product advice, have a question about delivery or need assistance with an existing order, we’re here to help.
Simply send us a message and we’ll get back to you as soon as possible.
info@locolashes.com
FREQUENTLY ASKED QUESTIONS
Do you deliver across the UK?
Yes! Loco Lashes offers delivery across the UK, making it easy for lash artists to shop their favourite professional lash essentials online.
How do I choose the right lash length?
New to Loco Lashes or unsure which lengths to choose? We’ve got you covered!
We stock mixed-length trays in Classic, 3D and 10D fans, giving you a variety of lengths in one tray.
This makes it easier to customise each set, experiment with different lash maps and create everything from natural classics to fluffy, textured volume sets.
Can I cancel or change my order?
Once your order has been placed, we’re unable to guarantee that it can be cancelled or amended, as we aim to process and dispatch orders as quickly as possible.
Please double-check your order, delivery address and selected products before checking out to make sure everything is correct!
For full details on delivery times, returns and refunds, please visit our Shipping & Returns page before placing your order.
Will you be adding more products?
Absolutely! We’re working on expanding our collection with more professional lash essentials, including our upcoming Loco Lock adhesive range. Keep an eye on our website and social media for new launches.
How can I contact Loco Lashes?
You can get in touch using the contact form above or email us directly. Whether you have a product question or need assistance with an order, we’re happy to help.
Are Loco Lashes products suitable for professional lash artists?
Yes! Our products are carefully selected with professional lash artists in mind. Whether you specialise in classic lashes or Russian volume sets, our growing collection is designed to support your everyday lash work and help you create beautiful results.
YOUR NEXT LASH FAVOURITES ARE WAITING
Discover your next lash essentials! From classic lashes to volume fans and exciting new arrivals, find everything you need to create your signature lash looks.